The player record
Open one player. See the whole story.
A CRM person opens a record and reads it in seconds.
No second tab, no export, no
question for the platform team.
On the record
What you do from there
Segments
Describe a group once. Use it everywhere.
A segment is a saved description of a group of players.
Vivalto keeps it fresh, so the
group changes as your players change.
Describe the group
Players from one country, on one brand, who deposited last week and went quiet.
Save it with a name
Give it a name your team recognises, and it becomes a thing anyone can pick.
Point a journey at it
The journey watches the segment. Anybody who joins it enters the journey.
| Segment | What it describes | Used by |
|---|---|---|
| VIP, quiet | High value players with no session for two weeks. | A win back journey |
| New, first week | Players who registered in the last seven days. | A welcome journey |
| Slots only | Players whose whole history sits in one game type. | A tournament invitation |
| Close to the next level | Players inside reach of their next level. | A nudge, then a reward |
Brands and currencies
Many brands. One place to work.
Each brand keeps its own players, its own currency and its own switches.
Your team
moves between them with one login.
BRAND
Separate by design
Players, journeys and rewards stay inside the brand they belong to.
CURRENCY
Each in its own money
Amounts show in the currency the brand runs on.
SWITCHES
On when you say so
Features are turned on in your own back office, brand by brand.
See your own players on the screen.
Thirty minutes. We open a record together and build a segment from it.
hello@vivalto.ai